Connect to your customers on the channels they prefer. Customers have access to you 24/7 for enquiries and emergency consultation. Even during offline hours
Full context interactions
Centralize all of your customer communication across every channel. See everything from when they got a quote to the latest claim.
Quick Processing
Speed up the process of filing a claim by automatically sending information from the client to your platform.
Multi-dimensional conversation
Multimedia allows you to see what the clients situation and proffer accurate quotes and policies
Secure client information
Protect through two-factor authentication—confirm identity via SMS codes.
Trusted by progressive businesses operating across the continent
“
OneRoute gives our agents and customers the ability to reach us quicker and get answers faster. The solution is straightforward and helps us meet our customer interaction, retention and satisfaction needs.