Barriers to acquiring new customers by leveraging bots to expose your product via channels customers are already familiar with
Scale support without scaling costs:
OneBots can complement your support team by providing quick responses to common questions, issues and complaints.
Rich Engagement
With geolocation and multimedia support, bots can enable rich, complex customer journeys
Consistent Interaction
24/7 response available with offline messages during your teams off hours.
Drive better results with your customers
Your customers feel the heart of your business with improved quality communication that conveys your passion for them. You stay in the loop of your team’s interaction with your customers from a central view.
FEATURES
OneRoute Bot
Multichannel Support
OneBot can be seamlessly integrated with several platforms - WhatsApp, Twitter, Facebook and your website with one click.
Define Flows Intuitively
Go live with bots in minutes instead of days, using our easy-to-use bot creation tool
Integrate Internal and 3rd Party Solutions
Connect flows to internal APIs and 3rd party tools to provide your customers with a personalized experience.
Measure with Analytics and Insights
Use data from the Insights module to measure bot effectiveness and identify opportunities for user delight.
Trusted by progressive businesses operating across the continent
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OneRoute gives our agents and customers the ability to reach us quicker and get answers faster. The solution is straightforward and helps us meet our customer interaction, retention and satisfaction needs.