Pricing for our contact center starts at $0 with up to 5 agents for the free plan. See our website for other plans and prices.

Whatsapp session ​​messages refer to messages sent and received in response to a message initiated by a user to your business. A messaging session starts when a user sends your business a message and it lasts for a 24 hours window after which you can only send messages to users via template messages to invite them to respond. Whatsapp sessions are charged with the plans. See our website for plans and prices.

Whatsapp template messages refer to pre-approved message templates used for outbound notifications like OTP and appointment reminders. These messages can be delivered at any time to Whatsapp accounts. You must use a WhatsApp Template Message if more than 24 hours have elapsed since the customer last messaged your Whatsapp Business number. Whatsapp templates are charged per message on a pay-as-you-go basis. To send template messages, navigate to Settings > Billing on the contact center. Whatsapp templates are charged at $0.0369/message.

Session Messages can only be started by the customer after which, you can receive and send messages freely no rules apply for a 24-hour window. After the 24 hour window has expired, you can send Template Messages that have been paid-for only to send notifications or reconnect with customers. Within the 24hours of the session message, you can send and receive messages multiple times with attachments, promotional content, surveys etc while template messages after the 24-hour window only allows you send notifications and other approved templates and no promotional or marketing content.

We have a free plan that starts at $0 with up to 5 agents. See our website for plans and prices.

Contact sales to get a quote on our chatbot based on your requirements.